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Refund Policy
The Cupcake Palace
Our products are freshly made and perishable; therefore all sales are final.
Cancellations:
Orders may be cancelled up to 48 hours before pickup or delivery for a full refund. Cancellations made after this time are non-refundable.
Damaged or Incorrect Orders:
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If your order arrives damaged or incorrect, please contact us within 24 hours with clear photos of the product and packaging. If approved, we may offer a replacement or refund.
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